Docs Troubleshooting QR Code Not Working

Troubleshooting

QR Code Not Working

Troubleshoot QR scan issues

Common causes

QR expired — The QR code auto-refreshes. If you took a screenshot, it has expired. Go back to the QR display page.

Camera permissions — Make sure your browser has camera access. On iOS, use Safari. On Android, use Chrome.

HTTPS required — QR scanning requires HTTPS. Make sure you're accessing clockmi.com, not an HTTP version.

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Last updated: Apr 25, 2026